Your information. Our responsibility.

Safeguarding Your Personal Information: Your Privacy is Our Priority

Protecting Your Privacy

This policy explains how EduBox Academy collects, uses, shares and protects personal information when you visit our website or use our training services. By using these services, you consent to the practices described here.

1. Information We Collect

1.1 Information That You Provide Directly

When you register, enrol or communicate with us, you may choose to provide information such as your name, contact details and payment information. We use this information to support your learning experience.

1.2 Information That We Collect Automatically

We also collect information automatically, such as IP addresses, device details and browsing activity, to improve our services and make website content more relevant.

1.3 Information That We Obtain from Third-Party Sources

Information from third parties, including social-media platforms, may help us understand your interests and provide relevant content.

2. Use of Your Information

We use personal information to deliver training, communicate with you, process payments, improve our services and personalise learning. We may analyse this information to develop our offerings.

3. Storing and Retaining Your Personal Data

Personal information is kept only as long as needed for the purposes in this policy and our legal obligations. Security measures are used to protect it against unauthorised access and breaches.

4. Disclosing Your Information

We share personal information with third parties only where it is needed to provide our services or required by law. We take steps to ensure those parties protect its security and confidentiality.

5. Third Party Links

Our website may link to external sites. Their content and privacy practices are outside our responsibility, so please read their policies before providing personal information.

6. Social Networking

If you connect with our social-media accounts, we may use information from your profiles to improve your learning experience and communicate on those platforms.

Interactions with social media features are governed by the privacy policies of the respective social media platforms.

7. International Data Transfers

Your information may be stored or processed outside Malaysia, where data-protection rules can differ. We take measures to keep it protected.

Accessing our services from another country may involve transferring your information across borders for processing. Using the services indicates your consent to those transfers and processing.

8. Cookies

Cookies and similar technologies help us improve browsing, analyse traffic, understand website use and provide relevant content. You can manage cookie preferences in your browser.

9. Data Protection Rights

You may request access to, correction, updating, deletion or restricted processing of your personal information. Contact us using the details below to exercise your rights.

Requests to exercise data-protection rights are handled in accordance with the applicable Personal Data Protection Act requirements.

10. Marketing Permissions

With your consent, we may send information about our services, promotions and updates. You can opt out of these marketing messages at any time.

We will not sell this information or allow third parties to use it or your marketing permissions for marketing without separately obtaining your explicit consent.

11. Contacting Us

For privacy questions, concerns or requests, contact our Data Protection Officer at team@eduboxacademy.com.my.

12. Changes to the Privacy Notice

We may revise this policy as our practices or legal requirements change. Updates will appear on this page; please check it periodically.

13. Company Information

For company details and additional ways to contact EduBox Academy, refer to the Company Information section.

Using EduBox Academy’s training services indicates agreement with this privacy policy. We value the trust you place in us and remain committed to protecting personal information.

Company SSM No: 202203187784 (CA0350760-P)

Business Address:

Seremban Branch (HQ)
539-1, Jalan Bandar Senawang 16, Pusat Bandar Senawang, 70450 Seremban, Negeri Sembilan, Malaysia.

Kuala Lumpur Branch
Level 7, Menara Arina Uniti, Jalan Raja Muda Abdul Aziz, 50300 Kuala Lumpur

Telephone: 6019-491 7291
Email: team@eduboxacademy.com.my

Last updated: April 10, 2025