Outlook is widely used for workplace email and offers a broad set of communication and personal-organisation tools.
Learn to work confidently with Outlook’s features so you can communicate effectively with colleagues and contacts inside and outside your organisation.
At the end of the course, you will be able to:
• Compose and send an email message with specific message option including using of Hyperlinks
• Flag a message for follow-up and use of colour categories
• Manage conversations, sort messages and delay sending of message
• Managing of calendars such as scheduling of appointments.
• Organize your contacts and addresses such as create groups.
• Use instant search, refine a search and advanced find for messages
BENEFITS OF Microsoft Outlook – Fundamental & Intermediate TRAINING
Enhanced Communication
Task and To-Do Management
Time and Schedule Management
Mobile and Remote Access
Explore the syllabus
Program Fundamentals
• Starting Outlook 2019
• Understanding the Outlook 2019 Program Screen
• Understanding Items & the Message Window
• Using Command Shortcuts
• Using the Navigation Bar & Reading Pane
• Using the To-Do Bar & Using Help
Composing and Sending Email
• Composing and Sending an Email Message
• Specifying Message Options
• Formatting Text
• Checking your Spelling
• Working with Hyperlinks
• Attaching a File to a Message
Receiving Email
- • Responding to Message• Flagging a Message for Follow-up• Using Color Categories• View and Manage a Conversations• Sorting Messages• Changing Views• Printing a Message
More Email Features
• Saving Unfinished Messages (Drafts)
• Sending Automatic Replies (Out of Office)
• Delaying Sending a Message
• Inserting a Signature
• Changing Message Format
• Dealing with Junk Email
• Add Address to the Safe & Blocked Senders List
• Changing Outlook’s Download Settings
Working with Contacts
• Introduction to the Address Book
• Adding a Contact and from an Email
• Edit, Delete, View and Sort Contacts
• Mapping a Contact’s Address
• Working in a Contact Window
• Finding and Organizing Contacts
• Creating a Contact Group
• Printing the Contacts List
Working with Calendar
• Working with Recurring Appointments
• Setting Availability
• Setting Reminders
• Viewing Calendar Items
• Changing the Appearance of a Calendar
• Changing Work Days and Times
• Printing the Calendar
Collaborating with Other Users
• Using Schedule View
• Responding to a Meeting Request
• Taking and Tracking a Vote
Organizing and Finding Information
• Create, Use and Manage Folders
• Using Instant Search & Refining a Search
• Using Advanced Find
• Sorting and Grouping Information
A good place to start.
Tell us what you would like to learn or how you would like to collaborate. Our team will help with the next step.
Ready for your next step?
Let’s find the right training for you or your team.
